Privacy Policy

Privacy Policy

Your privacy is important to F&S Engraving. This statement discloses the information practices for the F&S Engraving website, including what type of information is gathered, how the information is used and with whom it is shared. This privacy statement only covers the F&S Engraving website. Links within this site to other websites are not covered by this statement. F&S Engraving collects information only for internal purposes. When you visit our site, we automatically collect your hostname or IP address, the domain from which you access our site and the day, month and year of access. This does not contain personally identifiable information. We use this information to measure the number of visitors to the different sections of our site, and to help us make our site more useful to future visitors. You may contact us, via email, with questions you have about our products and services. In this case you are required to give us your name and email address. Optionally you may provide your job title, company name and address, telephone and fax numbers and the industry sector your company belongs to. We use this information so that your enquiry can be processed quickly and efficiently. The information will be held within our sales system and may be used in future to contact you with details of new products and promotions. The information will not be sold to or shared with third parties. We do not use cookies.

Shipping Policy

Orders are processed 2-5 business days after order is placed and payment is received (not including weekends and holidays). To calculate order arrival add the processing time and shipping time to estimate the approximate arrival date. F&S Engraving will ship internationally to Canada and Mexico via UPS.

Return/Refund Policy

F&S Engraving will replace, at no charge, defective steel stamps which, upon our examination, have failed due to faulty materials or worksmanship. This warranty does not cover abuse, normal wear or careless handling and is void if the stamp has been altered. No other warranty is expressed or implied. We do not refund shipping costs. F&S Engraving is not responsible for orders damaged or lost in transit.

E-Store Security

All online transactions at are handled with industry-standard SSL encryption. An SSL Certificate establishes a private communication channel enabling encryption of the data during transmission. It encrypts your credit card number so that it cannot be read as the information travels over the Internet. Our customers can be assured that they can shop safely and securely with us online. We never see your private credit card information and do not keep any cards “on file”.